Shipping Policy

Last Updated: August 18, 2026

Thank you for visiting and shopping with us. We are committed to providing a smooth and reliable shipping experience for all of our customers.

Please read the following shipping policy carefully before placing your order.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, holidays, product launches, or promotional events, processing times may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Shipping to the United Kingdom

We currently ship orders from China to the United Kingdom.

Estimated delivery times are:

• Standard Shipping: approximately 7–15 business days
• Express Shipping: approximately 3–10 business days, where available

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on the shipping carrier, customs clearance, weather conditions, holidays, and other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, the products in your order, and the shipping method selected.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable shipping offer will be clearly displayed at checkout.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information when tracking is available.

Please allow 24–72 hours for tracking information to become active after the shipment has been dispatched.

If your tracking information has not been updated for several days, this does not necessarily mean that your package is lost. International shipments may not receive tracking updates during certain stages of transportation or customs processing.

Customs, Duties, and Taxes

Orders shipped from China to the United Kingdom may be subject to VAT, customs duties, import fees, or other charges depending on the order value and applicable UK regulations.

Any applicable taxes, duties, or import charges will be handled in accordance with the shipping method and applicable laws.

Where such charges are not included in the purchase price or shipping cost, the customer may be responsible for paying them.

We are not responsible for delays caused by customs authorities.

Delivery Delays

Although we do our best to ensure that orders arrive within the estimated delivery period, we cannot guarantee a specific delivery date.

Delivery may be delayed due to:

• Customs inspections or clearance
• Incorrect or incomplete delivery information
• Weather conditions
• Public holidays
• Carrier delays
• High shipping volumes
• Transportation disruptions
• Other circumstances beyond our reasonable control

If your order is delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to us because the shipping address was incorrect or incomplete, additional shipping costs may apply if the customer requests that the order be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information after placing an order.

Lost or Missing Packages

If your tracking information shows that your order has been delivered but you have not received it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier directly.

If you are still unable to locate your package, please contact us at:

enesyaman35444@gmail.com

We will review the shipment and work with the carrier where possible to help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and the product.

We will review the situation and determine the appropriate solution in accordance with our return and refund policy.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: enesyaman35444@gmail.com